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Title Impact of Intellectual Capital on Business Performance and Competitive Advantage in Banking Sector of Pakistan: The Role of Tacit and Explicit Knowledge Sharing

Author(s) Ateeq ur Rehman

Abstract Thesis Title: Impact of Intellectual Capital on Business Performance and Competitive Advantage in Banking Sector of Pakistan: The Role of Tacit and Explicit Knowledge Sharing The purpose of this paper is to investigate the impact of Intellectual Capital on Business Performance and Competitive Advantage in Banking sector of Pakistan. In this study two variables of Knowledge sharing (Explicit Knowledge sharing and Tacit Knowledge Sharing) are also included to check their mediation effect. The methodology involved in the study includes the collection of primary data using self-administered questionnaire adapted from the literature used and collected data from the branch managers and operations managers from total 347 bank branches of Islamic and Commercial Banks of Faisalabad Division Pakistan. Results of the study are shown that intellectual capital does not promote tacit knowledge sharing within the environment of Banking sector of Pakistan. Findings are found similar in comparison to various other studies on the subject which reveal very low level of IC disclosure, not yet receiving priority from the managers of banks. study reveal that not many managers recognize the need and significance of measuring and reporting IC, although it is recognized as a driver of competitiveness. For protecting business confidentiality, banks do not want to report information of sensitive nature. The analysis is limited to a single sector (e.g. Banking Sector). Future research can expand to other industries (e.g. manufacturing, technological, services) to enable a more comprehensive understanding of Intellectual Capital, Business Performance, Competitive Advantage, and Knowledge Sharing. The cross-sectional approach is also a limitation. Further research could apply research methods other than content analysis (e.g. questionnaire survey, interviews or mixed-methods) in order to obtain a more in-depth view of how the Bank managers increased business performance and competitive advantage by using intellectual capital and knowledge sharing. Keywords: Intellectual Capital, Business Performance, Competitive Advantage, Tacit Knowledge Sharing, Explicit Knowledge Sharing, Banking Sector, Pakistan.

Type Thesis/Dissertation MS

Faculty Management Sciences

Department Management Sciences

Language English

Publication Date 2018-11-12

Subject Finance

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