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Title EXAMINING TECHNOSTRESS, WORK ENGAGEMENT, AND BURNOUT: ROLE OF WORK-FAMILY CONFLICT AND WORKLIFE BOUNDARY CHARACTERISTICS

Author(s) Ilsa Taj

Abstract Technostress is pervasive and has a significant adverse effect on technology professionals' wellbeing, which could lead to burnout. As organizations are increasingly adopting advanced technologies, employees are reporting technostress arising from constant connectivity, information overload, and blurred work-life boundaries. Current study was conducted to investigate the impact of technostress on work-family conflict (WFC = Work to Family Conflict and FWC = Family to Work Conflict), work engagement, and burnout among technology professionals in Pakistan. Moreover, moderating role of work-life boundary characteristics (WLB: Work-to-life segmentation/integration LWB: Life-to-work segmentation/integration) in relationship between technostress and work-family conflict was also examined. The study tested the hypotheses using the Technostress Creators Scale, Oldenburg Burnout Inventory, Work Family Conflict Scale, Utrecht Work Engagement Scale, and Work-Life Boundary Enactment Scale. Purposive convenient sampling technique was used to collect the data. A sample of 245 technology professionals (age range 20 to 60 years; Males = 169, Females = 76) employed in three different companies located in Islamabad and Rawalpindi was included. Data was collected on study variables. SPSS was used for descriptive and correlation analyses. For testing hypothesized relationships, PROCESS MACRO (Hayes 2013) was utilized. This aligns with the principles of the Job Demands-Resources (JD-R) theory, which suggests that job demands deplete personal resources and lead to negative outcomes like burnout. In other words, when professionals experience a lot of stress from technology use, they tend to have more conflicts between work and family. This conflict then leads to increased burnout. Additionally, how clearly employees set boundaries between work and personal life can influence the connection between technostress and work-family conflict. The study highlights that job demands, like constant use of technology, can drain personal resources, which supports the main ideas of the JD-R theory. This research is very important for organizations that are dealing with the effects of technostress on their employees' well-being. The insights on managing workfamily conflict and establishing work-life boundaries can help organizations support their employees, leading to greater engagement and productivity.

Type Thesis/Dissertation MS

Faculty Social Sciences

Department Psychology

Language English

Publication Date 2025-01-06

Subject Psychology

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