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Title ROLE OVERLOAD, BURNOUT AND TURNOVER INTENTIONS AMONG TEACHERS: MODERATING ROLE OF WORKPLACE SUPPORT AND RESILIENCE

Author(s) Laraib Malik

Abstract Drawing on Job Demand Resource model (Bakker & Demerouti, 2007), present research was carried out to investigate the impact of role overload on turnover intentions and burnout among school teachers. Moreover, the moderating role of workplace support (supervisor support as well as collegial support) and resilience was also studied in the said relationship. Using Purposive convenient sampling technique data were collected from 400 people (age range 24 to 60 years), from 5 schools located in Rawalpindi, Islamabad for this correlational study. Information was collected on socio-demographic variable, as well as on following study variables namely role overload, turnover intentions, resilience, burnout, and workplace support. Role overload Scale (Reilly, 1990), Maslach Burnout Inventory (1986), Turnover Intention Scale (Weiss, 1980), Resilience is measured by PsyCap questionnaire (Luthens, 2007) and Workplace support Scale (Cassidy, 2016) were used to test impact of teacher’s role overload, on turnover intentions and burnout followed by the moderating role of resilience, collegial and supervisor social support. Psychometric properties of the scales were established prior to data collection. Zero order correlation was obtained through SPSS. Current study found the significant correlation between the role overload and turnover intentions. The result indicates the positive significant relationship between the role overload and burnout. As the individual will be burdened with multiple roles at a time, it increases the exhaustion in a person and it will lead to turnover intention. Resilience lessens the effect of burnout and turnover intentions and workplace support also shows the significant effect on study variables. Findings of this study will guide the school administration in protecting school teachers from burnout and turnover intentions by providing social support in the workplace and trained them to come up with the difficult situations. Further studies may be conducted to study same relationship in college and university teachers as well.

Type Thesis/Dissertation

Faculty Social Sciences

Department Psychology

Language English

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