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Title IMPACT OF TEAM WISDOM ON SUCCESSFUL COMPLETION OF SOFTWARE PROJECTS IN GLOBAL SOFTWARE DEVELOPMENT

Author(s) TAHIRA YOUNAS

Abstract Global Software Development (GSD) becomes more popular due to the involvement of diverse team members around the world. This diversity creates huge impact on successful completion of GSD projects. Team wisdom in GSD works best to assess the impact of this diverseness. Team wisdom can be conceptualized as multifaceted process to measure the knowledge stock of team members. It is also helpful to utilize that knowledge in decision making of GSD projects. A lot of research has been done in the context of team wisdom but there is lack of research on how team wisdom mechanisms effects successful completion of GSD projects. The aim of this study is to identify the software team wisdom mechanisms and their impact on successful completion of GSD projects. Systematic Literature Review (SLR) was conducted to identify team wisdom mechanisms. 31 out of 564 studies were selected for SLR. A detailed review of these studies was performed by following SLR protocols. Extracted results were analyzed by frequency analysis process. Team wisdom mechanisms: team networking, team diversity, team experience, team prudence, professional ethics and joint-epistemic actions were identified from the literature. Team experience, team networking and team diversity got the highest frequency from SLR. To find the impact of identified team wisdom mechanisms on successful completion of GSD projects, an interview approach was used. Semi structured interviews of eight GSD experts were conducted. Interview transcripts were analyzed by thematic analysis. Team experience and team networking were identified as the most effective team wisdom mechanisms in GSD context. Team diversity, team prudence and joint epistemic actions were considered to be the effective and professional ethics was defined as moderate team wisdom mechanism in GSD. Furthermore, the results of thematic analysis were validated through member checking process. GSD experts found these team wisdom mechanisms helpful in successful completion of software projects in global software development.

Type Thesis/Dissertation MS

Faculty Engineering and Computer Science

Department Engineering

Language English

Publication Date 2022-01-13

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