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Title Mr

Author(s) Arshad Bilal

Abstract Title: The Effect of Pay, Career Plateau & Work Environment on Employee Turnover Intentions. National Database & Registration Authority (NADRA) is a public-sector organization providing registration services to the citizens of Pakistan. In general, objective of this study is to find out the reasons of employee turnover. The main purpose of this study was to examine the impact of lesser pay, plateaued at a stage of career and unconducive work environment on NADRA’s employees for leaving the job or service. The study was restricted to the employees of the province of Khyber Pakhtunkhwa. Official and Officer cadre employees were included in the study having of both contract and regular services. NADRA is a service providing organization providing identification documents to the bona fide citizen of Pakistan. It has spread of its branches (called Data Acquisition Units) all over Pakistan upto Tehsil level. In the province of Khyber Pakhtunkhwa there are about 160 branches. This setup is further divided in a composite zonal administration. Each zonal office manages about seven to ten Data Acquisition Units depending upon the area, vicinity and population of the region. Every Data Acquisition Unit of NADRA has staff of about 10 to 20 employees including officers, officials and support staff. There are front desk officials who deal directly with the general public and core officials to deal with beck end job. Two type of officers or line managers are deployed at a Data Acquisition Unit. One officers deals with technical issues pertaining to machines software and computers the other officer deals with the managerial and administrative aspect taking place from time to time on routine basis in the office. All the three main points has a positive and significant indication regarding employee turnover. Key Words: Pay, Career Plateau, Work Environment, Employee Turnover intention and NADRA Pakistan.

Type Thesis/Dissertation MS

Faculty Management Sciences

Department Management Sciences

Language English

Publication Date 2021-01-19

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